1. Who We Are
Pro Equipment Supply Limited is a UK-based company specialising in the supply of professional catering equipment. For data protection purposes, we act as the “data controller” of your personal information.
2. What Information We Collect
We may collect the following types of personal data:
- Name and contact details (e.g., email address, phone number)
- Company name and job title (if applicable)
- Billing and shipping information
- Website usage data and preferences collected via cookies (see our Cookie Policy)
- Communication preferences and enquiry details
3. Product Information and Images
We aim to ensure all product descriptions and specifications on our website are accurate. Please note that images are for illustration purposes only. Actual product appearance, size, or features may vary due to manufacturing updates or rebranding.
Note: Some product images are sourced from the internet and used in good faith. If you believe any image infringes your intellectual property rights, please contact us at info@proequipmentsupply.co.uk, and we will investigate and take necessary action promptly.
4. How We Use Your Information
Your personal information may be used to:
- Respond to your enquiries and provide customer support
- Process and fulfil orders
- Improve our website, services, and user experience
- Send updates, offers, or marketing communications (only with your consent)
5. Legal Basis for Processing
We process your personal data based on:
- Your explicit consent
- Performance of a contract
- Our legitimate business interests
- Compliance with legal obligations
6. Data Sharing and Storage
We do not sell or rent your data. Your information may be shared with trusted third parties (e.g., delivery partners, payment processors, IT service providers) strictly for operational purposes. All data is stored securely, and we implement safeguards to protect it from unauthorized access or disclosure.
7. Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or outdated information
- Request deletion of your personal data
- Withdraw consent at any time
- Object to or limit specific types of data processing
- File a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
8. Cookies
We use cookies to improve site performance and tailor your experience. You can control or disable cookies via your browser settings. See our [Cookie Policy] for more information.
9. Changes to This Policy
We may update this policy periodically. Any significant changes will be posted here and, where appropriate, communicated via email.
10. Contact Us
For any questions regarding your personal data or this policy, please contact us:
📧 Email: info@proequipmentsupply.co.uk
